bespoke account management

Have you reached that place in your business where you know what you SHOULD be doing, but have simply run out of time?

Designers / Makers often work alone, doing everything…designing, making, marketing, selling and more. You know you need help but you don’t have the time or energy left to employ someone and train them to do the job.

This is where we come in!

Designing is something we would love to be good at, but we know our limitations!  We love SALES!  That is what we do best.

Within the MONTHLY ACCOUNT MANAGEMENT package, we can offer:



  • Set up effective, workable systems to stay in touch and keep track of what your customers are doing
  • Write and send monthly newsletters, keeping your customers informed and placing you at the forefront of their minds
  • Monitor sales patterns so your clients can be contacted at the right time
  • Contact existing customers for top-up orders
  • Touch base with lapsed customers to find out what they need to get back on-board
  • Update and maintain your database, getting every contact detail up-to-date
  • Contacting new customers for that vital feedback on how your products have sold
  • Inform customers of new products – as soon as they are released
  • Chase unpaid invoices, making those awkward calls on your behalf



  • Set up effective, workable systems to keep track of prospective, interested customers
  • Research prospective customers, providing clean, full, up-to-date buyers’ details
  • Introduce your products to new prospects, building your database and adding to your active mailing list
  • Anything and everything else – just ask!
cups of tea meetings

Why not get in touch for a chat?

We offer free consultations so you can see exactly how we can help you and your business grow to its full potential.

We started working with Janet and Cathy sometime ago because we needed to have a consistent and planned response to our customers. They have a lovely ease about them, a great asset to us.

Julie & Kirsty

Owners, Bumble Wrap

We love working with Beautiful British designs. The are brilliant with our existing customers and creating new accounts. The systems they have put in place are thorough and methodical, and really get results. They feel like a part of our team and we appreciate all of their ideas and feedback.

Victoria Eggs

Owner, Victoria Eggs

rocket 68
Victoria Eggs London Collection
pink tulle fairy outfit wings garlands
Baby Giraffe greeting card
Muriel & Me Spaniel
Dollyhotdogs Apron
rocket 68
Victoria Eggs London Collection
pink tulle fairy outfit wings garlands
Baby Giraffe greeting card
Muriel & Me Spaniel
Fish Apron mackerel blue UK

Our Services


Bespoke Account


Short Term

Sales Support

Courses and